Job Title: Kitchen Assistant & Hostess

Location: Ford Place, Thetford
Hours: 27 hrs a week, 9am to 6pm, available to work alternate weekends

About the Role

As part of our catering team, you play a vital role in ensuring the smooth running of the home and delivering an exceptional dining experience for our residents. Supported by our chef, you will help prepare high-quality meals tailored to individual tastes and dietary needs, while maintaining a spotless kitchen environment and completing tasks to the highest standard.

In addition to your kitchen responsibilities, you will work as a Hostess, bringing warmth and personal attention to mealtimes throughout the home. This dual role combines practical skills with a caring, people-focused approach.

Key Responsibilities

Kitchen Assistant Duties:

• Assist the chef in preparing and serving meals to residents.
• Maintain cleanliness and hygiene standards in the kitchen at all times.
• Complete scheduled tasks and ensure compliance with food safety regulations.
• Prepare simple meals under the guidance of the chef.

Hostess Duties:

• Provide a warm welcome to residents and visitors, creating a friendly and comforting atmosphere.
• Encourage social engagement during mealtimes to reduce isolation.
• Offer personalized service, accommodating dietary preferences and ensuring residents feel valued.
• Assist with table settings and meal presentation to enhance the dining experience.
• Support residents with menus, seating, and mealtime assistance, ensuring dignity and comfort.
• Collect feedback on meals and service to help improve quality.

Skills & Experience

• Previous experience in a kitchen environment is desirable but not essential—full training will be provided.
• Flexibility, patience, and a caring attitude.
• A genuine ‘people person’ who enjoys interacting with others.
• Ability to work alternate weekends.
• Right to work in the UK (we do not offer sponsorship for this role).

About Us

• A company with a family feel, delivering award-winning care across Essex, Suffolk, and Norfolk.
• Winners of national awards for management, nursing, and care.
• 100% of our homes are rated ‘Outstanding’ or ‘Good’ by the Care Quality Commission.

What We Offer

• Full training and ongoing development.
• Paid DBS check.
• Lunch provided while on shift.
• Free uniform.
• Employee Assistance Programme.
• Mental Health First Aiders on site.
• Nest pension scheme.
• Opportunities for career progression.