REPORTING TO

Home Manager

JOB PURPOSE

To adopts a ‘hands on’ approach, working with and taking responsibility for primarily the care assistant teams, however maintaining close contact with the kitchen team and domestic team in relation to residents care. Applying the highest standards of modern and professional practice to ensure that the home’s policies and procedures are followed, in accordance with relevant legislation, to meet residents’ needs in a person-centred way. To support the home and deputy manager, or deputise as required.

SKILLS, KNOWLEDGE & QUALIFICATIONS

Required:

• Level 3 required,
• Ability to communicate effectively and confidentially at all levels
• Team player
• Willingness to participate in continuing professional development
• Demonstrable evidence of leadership qualities and management skills
• Planning & organising skills
• Supportive of staff

Desired:

• Working in a similar environment/with the elderly
• Level 5 desired

MAIN RESPONSIBILITIES

Management:

1. Demonstrate both care and managerial leadership to team leaders, carers and ancillary staff, as appropriate, allowing opportunities for staff to communicate openly and positively.
2. Provide a visible, accessible and authoritative presence within the care areas of responsibility for residents, relatives and staff, providing help, advice and support at all times.
3. Support, supervise and advise to ensure that care delivery meets all residents’ identified needs.
4. Assist the home manager with staff training, supervisions and appraisals.
5. Ensure that all new staff receive a comprehensive induction programme and help the home manager to support them during their induction.
6. Pass on skills and knowledge to colleagues via supervision and mentoring, in line with own individual competencies.
7. Through continuous assessment and supervision, ensure all Staff Members maintain high standards, and contribute to the best of their ability to the efficient running of the Home and to the creation of an atmosphere conducive to the best interests of our Residents.
8. Assess social and health needs of prospective Residents and subsequently monitor the planning and on-going evaluation of person-centred care.
9. Undertake personal care as appropriate to Residents’ needs.

Clinical:

1. Have a good knowledge of safeguarding, DOLS and the Mental Capacity Act and put this into practice, guiding others and seeking support, as required.
2. Ensure that the home’s care performance meets required fundamental standards.
3. Organise the implementation of the planned programme of care as set out within individual care plans, ensuring that this meets residents' physical, psychological, spiritual, care and all other needs, using the agreed model of care.
4. Regularly evaluate and review the effectiveness of care plans, implementing changes in care when outcomes do not meet care plan goals.
5. Take responsibility for the safe ordering, administration and safekeeping of drugs and treatments, as prescribed and in accordance with the home’s policies, if applicable.
6. Organise time effectively and act autonomously to assess, monitor and identify clinical care needs, ensuring the appropriate use of equipment to maximise potential effectiveness.
7. Act as a role model and expert in the clinical delivery of care.
8. Take responsibility for auditing care delivery, developing action plans to rectify areas of weakness, monitor and report to the home manager.

Training & Development:

1. Ensure training needs are raised with home management
2. Maintain and improve your professional knowledge and competence.
3. Attend mandatory training days/courses, on or off site, as and when required.
4. Support new staff members and act as a mentor where required.

Health & Safety:

1. Understand, and ensure the implementation of, the Home’s Health & Safety policy, and Emergency & Fire procedures.
2. Understand our responsibilities for infection control.
3. Promote safe working practice within the Home.

General:

1. Provide support to the Home Manager, working as an effective team to lead the Home and maintain high standards.
2. Adhere to all regulations or the General Social Care Council Code of Conduct as appropriate.
3. Ensure compliance with the CQC regulatory requirements.
4. Investigate complaints, as and when required.
5. Maintain such log books and records as may be required by both the Registering Authority and the Directors of the Company.
6. Be ‘on-call’, for emergencies, which may arise within the Home, and to cover shifts if all other avenues have been exhausted.
7. Ensure that all information of a confidential nature gained in the course of work is not divulged to third parties.
8. Maintain correct records of your working hours.
9. Notify the Home Manager as soon as possible of your inability to report for duty
10. Ensure the security of the Home is maintained at all times.
11. Adhere to all Company policies and procedures within the defined timescales.
12. Ensure all equipment is clean and well maintained.
13. Carry out any other tasks, which may be reasonably assigned to you.

Stow Healthcare reserves the right to amend this Job Description from time to time, according to business needs. Any changes will be confirmed in writing. Please note that you may share with Stow Healthcare the responsibility for making suggestions to alter the scope of your duties and improve the effectiveness of your post.