Reports to: Head of Care and Compliance

• Monday to Friday
• 40 hours per week

Purpose of the Role

The Care Compliance Partner plays a critical role in promoting excellence in resident care across all Stow Healthcare services. This includes supporting Home Managers and teams to deliver care that meets or exceeds internal policy standards, regulatory requirements, and sector best practice. The postholder will lead on implementing policy changes, conducting compliance audits, observing care delivery, and delivering staff development initiatives.

Key Responsibilities

• Champion and embed best practice in resident care and support.
• Empower staff to effectively use care systems and accurately document care delivery.
• Deliver targeted care development workshops in response to service needs.
• Conduct observations of care and competency assessments.
• Provide guidance on CQC standards, internal policies, and relevant legislation.
• Lead and complete comprehensive Quality and Care Compliance audits.
• Contribute to continuous improvement and innovation across the organisation.

Person Specification

This outlines the essential skills, experience, and attributes required to succeed in the role.

Competencies

• Respectful
  • Listens attentively and values others’ perspectives.
  • Builds trust through encouragement, positivity, and support.
  • Invests in the development of individuals and teams to help them thrive.
• Responsive
  • Proactively finds creative, practical solutions.
  • Applies learning from experience to drive improvements.
  • Inspires and motivates others by setting clear standards, offering recognition, and supporting professional growth.
• Reliable
  • Highly organised, calm under pressure, and goal-oriented.
  • Communicates transparently and sensitively in line with people’s needs.
  • Effectively co-ordinates tasks and priorities across services.

Experience

• Proven background in social care, with a strong understanding of compliance frameworks.
• Demonstrated success in coaching and supporting staff to improve care delivery.
• Confident using digital care platforms to document and monitor resident outcomes.

Knowledge

• Strong grasp of care principles and resident-centred practice.
• Skilled in collecting, analysing, and acting on care-related data.
• Comprehensive understanding of safeguarding, the Care Act 2014, and CQC regulatory standards.

Qualifications

• Educated to a good general standard. Additional care-related qualifications are desirable.

Other Requirements

• Flexibility to occasionally work early mornings or late evenings to meet project goals or service needs.