Job Title: Clinical Regional Support Partner

Reports to: Head of Care and Compliance  

Location: Multi-site Norfolk, Essex and Suffolk 

Contract Type: Full-time, Permanent 

Salary: Dependant on experience 

Travel Requirement: Regular travel between homes (mileage reimbursed), potential of overnight stays

Job Purpose: 

To provide expert clinical leadership and operational support across a portfolio of nursing homes. The Clinical Regional Support Partner will ensure the delivery of safe, effective, and person-centred care, supporting Home Managers and clinical teams to maintain compliance with regulatory standards and internal policies. 

Key Responsibilities: 

• Clinical Leadership: 
  • Provide hands-on clinical support and guidance to nursing teams. 
  • Lead by example in delivering high-quality, evidence-based care. 
  • Support with complex clinical assessments and decision-making. 
  • Support clinical teams during preparation for CQC and Local Authority inspection  
• Quality & Compliance: 
  • Conduct audits and quality assurance visits across homes. 
  • Assist in the development and implementation of action plans following inspections or audits. 
  • Ensure compliance with CQC standards and other regulatory requirements. 
• Staff Development: 
  • Mentor and coach clinical staff to enhance skills and confidence. 
  • Deliver training sessions and support induction of new nurses. 
  • Identify training needs and escalate to the Home Manager. 
• Operational Support: 
  • Provide interim clinical leadership during periods of absence or transition.         
  • Support with recruitment and retention of nursing staff. 
  • Assist in the implementation of new policies, procedures, and systems. 
• Resident-Centred Care: 
  • Promote a culture of dignity, respect, and compassion
  • Ensure care plans are person-centred, up-to-date, and reflective of best practice. 
  • Engage with residents and families to ensure satisfaction and address concerns. 

Person Specification: 

• Essential: 
  • Registered Nurse (RGN/RMN/RNLD) with valid NMC pin. 
  • Minimum 3 years’ experience in a senior clinical role within elderly care. 
  • Strong knowledge of CQC regulations and clinical governance. 
  • Excellent communication, leadership, and interpersonal skills. 
  • Ability to travel regularly and work flexibly across multiple sites. 
• Desirable: 
  • Experience in a peripatetic or multi-site role. 
  • Teaching or mentorship qualification. 
  • Experience with electronic care planning systems. 

Benefits: 

• Retail and food discounts - Blue Light Card
• Working for the best care provider in the UK. Winner of the Excellence in Small Residential Care Award - LaingBuission Awards 2024, Care Group of the Year Winner- National Care Awards 2023, 2022 & 2021. Care Employer of the Year- National Finalist at the Great British Care Award 2025.
• Top Care employer
• Comprehensive training and opportunities to gain or add to qualifications (L2, L3)
• Company pension scheme
• Contracted hours giving you security
• Free Uniform
• Free Wifi
• Free DBS (Ts and Cs apply)
• Free staff meal
• Employee Assistance Programme
• Employer Recognition Scheme
• Annual Stow Awards Ceremony